Delivery & Returns
Shipping Information
All orders are processed within 24 hours on business days. We ship worldwide with tracking for every package.
- Shipping time: 9 to 14 business days depending on your location
- Processing time: within 24 hours
- Carriers: YunExpress, La Poste, USPS, Royal Mail or equivalent (depending on country)
- Tracking: provided by email as soon as your order is shipped
Shipping Zones
We deliver worldwide: USA, UK, Canada, Europe, Australia, Asia, and selected countries in Africa & South America.
Shipping Costs
Free shipping on all orders – no minimum required.
Returns & Exchanges
We offer a 14-day return policy from the date of delivery.
- Items must be returned unused, unwashed, and in original condition
- Return shipping is at the customer's expense, unless the product is faulty
- Refunds are processed within 5–10 business days after receiving the return
How to Request a Return
To request a return or exchange, simply contact our customer service team with your order number:
Order Not Received?
If you haven’t received your package after 15 business days, please contact us. We will investigate and offer you a solution (replacement or refund).